📱 Add to Home ScreenInstall the app — one tap to the menu, plus deadline reminders

CelebratingTwo YearsIn Business
Homemade
Soups & Salads
v261
Delivered Directly from
Our Kitchen to Your Door
🎉 Free delivery on every October delivery — on orders over $15 🎉
Soup
WEEK OF APR 27, 2026

This week's menu
is live!

Fresh soups & salads made with love.
Order by Friday 7 PM · Delivered Monday.

⏰
Order DeadlineFriday, May 1 · 6:00 PM
--remaining
Notifications
🔔
Get notified when the menu drops Be the first to know every Tuesday — straight to your phone
⏳ Order deadline: Friday 7 PMLia cooks to order every weekend!
Pinned
🏆

Loyalty & Rewards

Order consistently, refer friends, and earn real savings on every delivery.

Consecutive Delivery Discount

Order week after week and your delivery fee keeps dropping. Keep the streak alive!

$5
WK 1
$4
WK 2
$3
WK 3
$2
WK 4
$1
WK 5
FREE
WK 6+
Miss a week? Your streak resets. But if you have a credit, you can use it to freeze your streak position — or take free delivery instead. You need one credit per week skipped to fully restore your streak.

Referral Credits

Earn 1 referral credit each time you refer a new customer. At checkout, choose how to use it:

🔒
Protect your streak
Skipped a week? Use a referral credit to hold your place in the discount ladder — as if you never missed.
🚚
Free delivery
Apply a referral credit to any upcoming order for free delivery — no streak needed.
Missed 2 weeks? You need 2 referral credits to fully restore your streak. Only have 1? Take the free delivery instead and start fresh.

Your Loyalty Status

Set up your profile and place your first order to see your streak and credit balance here.

Share with a Friend

Know someone who'd love Lia's cooking? Share your personal code — they'll enter it when they order.

Your Referral Code
—
Give friends these 10 digits to enter at checkout.
🔍
This Week
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All-Time Revenue
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Avg Weekly
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Payment Split — This Week

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Venmo orders
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Cash orders
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Venmo due
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Cash at door

Monthly Revenue

🏆 All-Time Best Sellers

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    Clear orders saved on this phone

    This Week's Menu

    Add any items you're offering this week — soups, salads, bakery, extras. No limits.

    🤖 AI Menu Suggestions

    Recommends soups & salads with high avg revenue that haven't been offered recently.

    🗓️ Week Management

    Message Templates

    📋 New Menu Alert

    🍜 Ladle & Spoon menu is LIVE! Split Pea w/ Bacon, Chicken Wonton w/ Bok Choy & Creamy Swiss Onion — plus 2 salads. Order by Friday 7PM for Monday delivery. Pints $8 · Quarts $15. Reply STOP to unsubscribe.

    ⭐ Rating Request

    Each invoice now has a "Rate Your Order" button, so customers are asked the day their soup arrives. Catch-up for anyone not invoiced in the app: Admin → Ratings.

    💌 Win-back (customers with 4+ weeks since last order)

    Use Recapture → Send… on the 💌 Re-engage tab: it shows how many will be emailed first, keeps email for order confirmations, and tracks who comes back. To send one person the WELCOMEBACK code, use their button in the Re-engagement List.

    Customer Ratings

    ⭐ Send Rating Requests

    Customers get a "Rate Your Order" button in their invoice. This catch-up emails this week's customers who haven't been asked yet (for example, orders not invoiced in the app). It never asks anyone twice.

    Soup Ratings
    Delivery Schedule

    🏖️ Vacation / Delivery Pause

    Set vacation dates to freeze streaks automatically and display the advance notice banner. Leave blank to disable.

    How far in advance to alert customers

    📅 Non-Standard Order Deadline

    Override the normal Friday 7 PM cutoff for a holiday or special delivery week. Clears automatically after the deadline passes.

    🏆 Loyalty Program Launch

    Full program details are hidden on the Loyalty page until this date. Before launch, customers see a teaser only.

    Set to July 13, 2026 (when Lia publishes the menu)

    Preview

    Soup Intelligence

    118 Soups & Salads · 56 Weeks of Data

    Ranked by total revenue earned · Pints $8 · Quarts $15

    📸 Soup Photos

    Tap any soup to add or update its photo. Soups without photos appear first.

    Top Customers
    Export CSV
    🎁 Gift Certificates
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    📣 Where Customers Came From
    Tap Refresh.
    Customer Retention
    Refresh
    Order History — Last 50 Weeks
    Each box = 1 week · Left = most recent · 🟩 Ordered · ⬜ Skipped
    Ordered Skipped ⚠️ Lapsed (4+ wks)
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    ↩️ Recapture
    Emails lapsed regulars and tracks who comes back. Tap Results to see how a campaign did.
    💬 Win-Back Survey
    Asks lapsed regulars why they stopped, with free delivery offered up front. Tap Results to see replies.
    🔍 Possible Duplicates
    Tap Check to look for the same person recorded under more than one email.
    📈 Ordering Habits
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    Re-engagement List

    Customers 4+ weeks since last order. Each button sends that one person the WELCOMEBACK code. For a group, use Recapture → Send… above.

    Flyer Targeting
    Refresh
    🏠 Where to drop flyers
    Streets with the most customers are your best flyer targets — neighbors already know someone who orders. Focus on HOT streets first, then WARM streets for expansion.
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    Top Streets
    Monday Delivery Route
    Monthly Revenue Analysis
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    Worst Month
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    Total Tracked
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    Del. Fees Collected
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    Month-by-Month Breakdown

    Month Soup $ Salad $ Bakery $ Orders $/Order Avg/Wk Delivery Total Rev Profit / Cost

    Revenue Chart

    Soup Salad Bakery Delivery
    Social Media

    Create a Post

    🥣
    ladleandspoon@ladleandspoon · Waterford, MI
    🍲

    This week menu is LIVE! Order by Friday 7 PM for Monday delivery. #ladleandspoon

    Tap Copy → open Instagram or Facebook → paste & add your photo

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